Writing & Student Success Services
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Writing and Student Success Services

Crandall University’s Writing and Student Success Services exist to enhance the learning opportunities of the community. For students who are looking for a little extra help to succeed in their studies, Writing and Student Success Services provide a variety of resources, from workshops, to peer tutoring, to writing help, and more.

Students can access Writing and Student Success Services on the main level of the Rawlyk Library in Murray Hall.

Student Success Centre FAQ

What services are offered by Writing and Student Success Services?

Free workshops and one-to-one appointments with peer tutors for tutoring or writing help are offered to help students develop strong academic habits, writing assistance, and life skills.

Who works at Writing and Student Success Services?

Writing and Student Success Services are administered by Jennifer Maillet, the Director. Trained peer tutors as well as various staff and faculty contribute to the overall academic programming and support that is offered at the Centre.

When are Writing and Student Success Services available?

Writing and Student Success Services are available within the Rawlyk Library and operating hours coincide with those of the library. There may not always be staff or volunteers on hand, but students are encouraged to use the space to study or work on assignments whenever space is available. A schedule of when staff are available and events are planned will be posted, and appointments may be booked in advance as well.

Do I have to be in academic difficulty or have special needs to use these services?

No, these services exist for all Crandall students across all programs and all levels of academic success. Students are welcome to come to work on assignments or papers with their own laptop or by using one of the desktop computers available. Students may also book the Smart Board if they wish to practice for presentations.

Do I have to pay a fee for Writing and Student Success Services?

There are no additional fees for current Crandall students to access any of these services.

Will the staff in Writing and Student Success Services help me with specific assignments?

Not usually, though staff might occasionally help you “decode” and understand the requirements for an assignment, as a first step in helping you plan and organize your workload.

Will the staff help students proofread their essays?

The aim of Writing and Student Success Services is to help students develop academic skills so they will learn how to proofread their own writing. Although staff may help students to identify areas that need writing improvement, their goal is to help students gain independence and become confident in their own abilities.

Will the staff discuss marks/evaluations with students?

No. Staff will not question faculty decisions related to assessment, and they will not suggest to students the kinds of marks they think are deserved. Students will be encouraged to speak to their instructors about such issues.

Who do I talk to if I have physical or learning disabilities and need accommodations?

Crandall University seeks to offer all students equal access to the educational process. Therefore, students who have a diagnosed, pre-existing physical or educational disability must inform the Director of Writing and Student Success Services if they require accommodation for attendance, testing, participation in classroom, or laboratory activities. Professional documentation that is current and that establishes the nature of the disability and the recommendations for accommodations is required. For more information, contact Jennifer Maillet.

Do Writing and Student Success Services include Personal Counselling, if needed?

Academic assistance focuses on improving your effectiveness and efficiency at writing, studying, and learning. If you are also coping with difficult personal/emotional issues which may be interfering with your academic progress, you are encouraged to take advantage of Crandall’s available Counselling Services. It is the choice of the student to pursue personal counselling or not.

How can I become a volunteer Peer Tutor in Writing and Student Success Services?

Upper level students are invited to apply to be peer tutors who can use their academic knowledge and experience in one-to-one tutoring and proofreading, or group learning and review sessions held within Writing and Student Success Services. This opportunity is open to any upper level Crandall University students from any major who meet the requirements and want to gain experience in personal communication and teaching. Tutoring offers practical experience for BEd students, TESL students, and others who desire to develop their leadership skills while assisting fellow students in their academic journey.

Volunteer peer tutor application forms are available from Jennifer Maillet. Contact her at Writing and Student Success Services or by email to Jennifer.Maillet@crandallu.ca

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