Coronavirus (COVID-19) Information

Coronavirus (COVID-19) Information

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Public statements and updates About COVID-19 Information for Students Admissions Changes Operational Plan

COVID-19 Information


General Information

Coronaviruses are a large family of viruses. They can cause diseases ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS-CoV). Some transmit easily from person to person, while others do not. COVID-19 is a new disease that has not been previously identified in humans.

Those with COVID-19 may have little to no symptoms. They may not know they have symptoms of COVID-19 because they are similar to a cold or flu.

Symptoms may take up to 14 days to appear after exposure to COVID-19. Symptoms have included:

  • fever
  • cough
  • difficulty breathing
  • pneumonia in both lungs

The public health risk is continually reassessed as new information becomes available. Please refer to the Public Health Agency of Canada for the most up-to-date risk assessment.

Current evidence suggests person-to-person spread is efficient when there is close contact.

Human coronaviruses cause infections of the nose, throat, and lungs. They commonly spread from an infected person through:

  • respiratory droplets that spread when one coughs or sneezes
  • close personal contact, such as touching or shaking hands
  • touching something with the virus on it, then touching one’s mouth, nose or eyes before washing their hands

The best defense against any type of communicable disease is following routine prevention measures to stay healthy and prevent the spread of infections by:

  • washing your hands often with soap and water for at least 20 seconds;
  • avoiding touching your eyes, nose or mouth with unwashed hands;
  • avoiding close contact with people who are sick;
  • coughing or sneezing into your sleeve and not your hands; and
  • staying home if you are sick to avoid spreading illness to others.

You can help prevent the spread of COVID-19 by wearing a face covering.  These masks should:

  • Fit snugly by comfortably against the side of the face
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allow for breathing without restriction
  • Be able to be laundered and machine dried without damage or change to shape.

You can also stay healthy and prevent the spread of infections by:

  • washing your hands often with soap and water for at least 20 seconds
  • avoiding touching your eyes, nose or mouth with unwashed hands
  • avoiding close contact with people who are sick
  • coughing or sneezing into your sleeve and not your hands

staying home if you are sick to avoid spreading illness to other

In general, coronaviruses have poor survivability on surfaces and are generally thought to be spread by respiratory droplets left behind after someone coughs or sneezes.

For COVID-19, researchers are actively investigating to learn more about the ways that COVID-19 is transmitted.

The best way to prevent respiratory and other illnesses is to:

  • avoid touching the eyes, nose, and mouth
  • consistently use proper hand hygiene measures, which include frequent handwashing with soap and water for at least 20 seconds, or using an alcohol-based hand sanitizer if soap and water are not available
  • maintain proper respiratory etiquette, such as covering your mouth and nose with your arm or sleeve when coughing and sneezing, disposing of any used tissues as soon as possible, and following with handwashing or use of alcohol-based hand sanitizers where soap and water are not available
  • regularly clean and disinfect surfaces that people frequently touch, such as toilets, bedside tables, doorknobs, phones, and television remotes with regular household cleaners or diluted bleach (1 part bleach to 9 parts water).

Our top priority is the safety and well-being of the Crandall community. With the outbreak of COVID-19 evolving rapidly, Crandall has formed a COVID-19 Advisory Team to prepare for all scenarios. The COVID-19 Advisory Team, chaired by the Provost, includes representatives from Campus Housing, Enrollment Services, and Conference Services. The group meets regularly to ensure an integrated and comprehensive response to the impact of COVID-19 on the Crandall community.

The Crandall COVID-19 Advisory Team will coordinate efforts with New Brunswick Public Health. The university will act on the direction and advice of our public health officials when potential risks occur to ensure we are protecting the health and safety of our community.

Crandall University has closed the campus to the public, suspended in-class meetings, and has moved all all traditional classes to an online delivery model for students. All non-essential meetings are being reduced. Crandall’s facility management team has also placed additional hand sanitizer dispensers around campus. They continue to clean and disinfect classrooms and public spaces. Posters have been placed around campus to encourage proper hygiene and sanitization. Those who have traveled internationally, and have returned to the country after March 13, or who are displaying any flu-like symptoms, must remain home for a minimum of 14 days.

Please refer to the Public Health Agency of Canada for a complete list of COVID-19 frequently asked questions.

For the latest and most up-to-date information, see the Public Health Agency of Canada. You can also follow Canada’s Chief Public Health Officer, Dr. Theresa Tam, on Twitter at @CPHO_Canada.

Canadians traveling abroad are encouraged to consult the travel health notices on

We encourage you to obtain COVID-19 information from trusted sources such as the public health authorities:

Student Information

The campus is currently closed to the public; however, all classes are taking place online as of March 18, 2020.

In light of the recent announcement from the Province of New Brunswick regarding our provincial state of emergency, Stultz Hall and Murray Hall will be closed to students, effective at noon on Saturday, March 21, 2020.

On March 19, 2020, Premier Higgs announced that the Province of New Brunswick is now in an official State of Emergency. As a result, it is the decision of President’s Council, in consultation with the Board Chair of Crandall University, to close our Colburne House residence to all students. Every student must vacate the residence by noon on Saturday, March 21st. The Campus Housing and Life department will work to the best of their ability to facilitate the move out procedure for each student.

Mitton Court remains available to those who are renting apartments, who are strongly encouraged to observe all hygiene and social distancing protocols required to promote safety. Students renting apartments who choose to travel home for safety or peace of mind, would be supported in the decision to do so.

Changes to the university’s operations are communicated in several ways, including the official Crandall University email system and Crandall’s social media accounts. The first point of notification will be through a university-wide email announcement. Please keep a close eye on your Crandall email for updates…make sure you have activated your Crandall University email account!

If you don’t have access to your Campus Login, please check your personal email, or contact

We are also trying to keep this website as up-to-date as possible. As the situation is changing rapidly, we ask that you check your Crandall email regularly.

Symptoms of COVID-19 include fever (temperature of 38 C or 100.4 F or higher), cough, and difficulty breathing.

If you are feeling sick and have any of these symptoms, you should stay home and isolate yourself as much as possible.

If you have traveled internationally or out of province recently or have been in close contact with someone who has and you have any of these symptoms, you should stay home, self-isolate and call 811.

If you live in residence, stay in your room as much as possible and email or call (506) 858-8970-141. You will be given assistance from the residence staff.

If you live in residence, stay in your room as much as possible and email  or call 858-8970 Ext. 141.

All travelers returning to Canada are to self-isolate for 14 days.

The Public Health Agency of Canada has guidelines about what self-isolation means and how to do it.

Crandall follows the guidelines of the Public Health Agency of Canada. Please follow the guidelines listed.

If you have traveled internationally, you should self-isolate for 14 days. Please pay attention to the development of any flu-like symptoms.

No. You should stay home until your symptoms resolve. Wash your hands regularly and follow good hygiene practices.

We understand that news surrounding COVID-19 can create anxiety or concern. It is important to ensure that your understanding of developments is based on fact. The Public Health Agency of Canada should be your primary source of information.

At any time, you may also take advantage of Crandall’s keep.meSAFE program (iOS | Android) and speak to a counsellor any time of the day or night.

Please contact your internship advisor for more information.

Over the next few days, students will be receiving more detailed information about specific courses and the specific plans for the final examinations for those courses. But as our students wait for that information, we believe we are in a position to let our Crandall community know that NO final exams will be administered on campus in a physical classroom space. For courses that will continue to require a final examination, those exams will be delivered by some sort of means (online, take-home, or other) that will allow you to complete them WITHOUT having to show up to a prescribed time and place on campus for the examination. There still may be a prescribed time (eg., through the use of the exam function on MOODLE), but YOU WILL NOT BE physically gathering on campus to take the exam. Students needing testing accommodations will continue to be considered in any final plans for examinations.

The decision has been made to cancel the 2020 Convocation Ceremonies planned for May 2, 2020. While these ceremonies are being cancelled in light of the current global pandemic, we will be initiating an “Administrative Conferral” of degrees for students who have completed programs. An administrative conferral simply means that we will be sending diplomas to students who have completed programs at Crandall University at the conclusion of the current 2019-20 Academic Year (in May 2020).

We are inviting all 2020 Graduates to attend an “upgraded” Fall Convocation that is scheduled for November 7, 2020 (pending authorization for large gatherings). Of course, as the details of this event are formalized, we will be sending everyone more information.

Yes, students are welcome to register in spring 2020 courses. To request a phone registration appointment, please email Current students should note that the Registrar’s Office will reach out to them as soon as registration opens for the fall 2020 and winter 2021 semesters.

The University made an unprecedented and emergent leap to learning at a distance in response to the emergent issues surrounding COVID-19. We understand that this sudden change in delivery of classes has been challenging. As a result, the Academic Council recommended, and the Senate approved, a PASS/FAIL grading option for students. Learn more here.

Crandall University continues to monitor the Covid-19 pandemic and will make decisions based on the advice of the Public Health Agency. Our priority is the health and safety of our current/future students, faculty, and staff. Spring courses will be conducted via distance learning, for more information, please contact

International students enrolling in our Spring courses are eligible to take part via distance learning in their home country, as long as they have a valid study permit to study in Canada. For more information, please contact

International students travelling to Canada for the Fall semester are requested to monitor all travel advisories. Crandall University will continue to update the status of their Fall semester in weeks to come.

  • Crandall is currently accepting students into the Arts, Business, and Science programs based on their first semester Grade 12 marks, along with some grade 11 courses where needed. We will also accept high school university preparatory classes from students who have completed the current academic year as either enrolled or for credit.
  • We also strongly recommend students interested in the Bachelor of Science program to complete their Grade 12 Biology and Grade 12 Chemistry, for credit, if available at their school.
  • Crandall will continue to be flexible where possible and adapt to changing circumstances to remove any barriers to completion of the application or registration process.

For more information about the application process, please contact to speak with an Admissions Counsellor.

The safety of our students is our top priority. Crandall University will be following the guidelines set forth by our Provincial Government in regard to opening our residence this Fall. We hope to have both Colburne House and Mitton Court open and fully occupied, and we are already working hard in anticipation of your arrival this September.

Students interested in living on campus should contact the Manager of Campus Housing and Life, Crystal Knowles, at for more information about the housing application process. Spaces are limited and filling up quickly.

The Government of Canada has announced that applications for the Canada Emergency Student Benefit will be available online beginning on Friday, May 15.  If you are a Canadian citizen or permanent resident who has not qualified for the CERB, you may be eligible for this new program. 

To be eligible:

  • You must be enrolled in post-secondary studies, have recently completed your studies (December 31, 2019, or later), or be a high school graduate this year.
  • You are unable to work or unable to find work due to COVID-19, or you are working, but your monthly income is less than $1,000.

For further information, please visit the Government of Canada website.

For more information or questions, please contact the Chair of the COVID-19 Advisory Group at: