COVID-19 Information

Coronavirus (COVID-19) Information

General Info

What is novel coronavirus (COVID-19)?

Coronaviruses are a large family of viruses. They can cause diseases ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS-CoV). Some transmit easily from person to person, while others do not. COVID-19 is a new disease that has not been previously identified in humans.

What are the symptoms of COVID-19?

Those with COVID-19 may have little to no symptoms. They may not know they have symptoms of COVID-19 because they are similar to a cold or flu.

Symptoms may take up to 14 days to appear after exposure to COVID-19. Symptoms have included:

  • fever/feverish
  • sore throat
  • headache
  • runny nose
  • a new cough or worsening chronic cough
  • new onset of fatigue or muscle ache
  • diarrhea
  • loss of taste or smell
  • in children, purple markings on the fingers or toes

What are the risks of getting COVID-19?

The public health risk is continually reassessed as new information becomes available. Please refer to the Public Health Agency of Canada for the most up-to-date risk assessment.

Current evidence suggests person-to-person spread is efficient when there is close contact.

How does COVID-19 spread?

Human coronaviruses cause infections of the nose, throat, and lungs. They commonly spread from an infected person through:

  • respiratory droplets that spread when one coughs or sneezes
  • close personal contact, such as touching or shaking hands
  • touching something with the virus on it, then touching one’s mouth, nose or eyes before washing their hands

How can I protect myself from getting COVID-19?

The best defence against any type of communicable disease is following routine prevention measures to stay healthy and prevent the spread of infections by:

  • washing your hands often with soap and water for at least 20 seconds;
  • avoiding touching your eyes, nose or mouth with unwashed hands;
  • avoiding close contact with people who are sick;
  • coughing or sneezing into your sleeve and not your hands; and
  • staying home if you are sick to avoid spreading illness to others.

Should I wear a mask if I am healthy?

You can help prevent the spread of COVID-19 by wearing a face covering.  These masks should:

  • Fit snugly by comfortably against the side of the face
  • Be secured with ties or ear loops
  • Include multiple layers of fabric
  • Allow for breathing without restriction
  • Be able to be laundered and machine dried without damage or change to shape.

You can also stay healthy and prevent the spread of infections by:

  • washing your hands often with soap and water for at least 20 seconds
  • avoiding touching your eyes, nose or mouth with unwashed hands
  • avoiding close contact with people who are sick
  • coughing or sneezing into your sleeve and not your hands
  • staying home if you are sick to avoid spreading illness to others

Is there a risk of contracting COVID-19 if I touch a surface that was potentially contaminated?

In general, coronaviruses have poor survivability on surfaces and are generally thought to be spread by respiratory droplets left behind after someone coughs or sneezes.

For COVID-19, researchers are actively investigating to learn more about the ways that COVID-19 is transmitted.

The best way to prevent respiratory and other illnesses is to:

  • avoid touching the eyes, nose, and mouth
  • consistently use proper hand hygiene measures, which include frequent handwashing with soap and water for at least 20 seconds, or using an alcohol-based hand sanitizer if soap and water are not available
  • maintain proper respiratory etiquette, such as covering your mouth and nose with your arm or sleeve when coughing and sneezing, disposing of any used tissues as soon as possible, and following with handwashing or use of alcohol-based hand sanitizers where soap and water are not available
  • regularly clean and disinfect surfaces that people frequently touch, such as toilets, bedside tables, doorknobs, phones, and television remotes with regular household cleaners or diluted bleach (1 part bleach to 9 parts water).

What action is Crandall University taking to address COVID-19?

Our top priority is the safety and well-being of the Crandall community. With the outbreak of COVID-19 evolving rapidly, Crandall has formed a COVID-19 Advisory Team to prepare for all scenarios. The COVID-19 Advisory Team, chaired by the Provost, includes representatives from Campus Housing, Enrollment Services, and Conference Services. The group meets regularly to ensure an integrated and comprehensive response to the impact of COVID-19 on the Crandall community.

The Crandall COVID-19 Advisory Team will coordinate efforts with New Brunswick Public Health. The university will act on the direction and advice of our public health officials when potential risks occur to ensure we are protecting the health and safety of our community.

Crandall University has closed the campus to the public, suspended in-class meetings, and has moved all all traditional classes to an online delivery model for students. All non-essential meetings are being reduced. Crandall’s facility management team has also placed additional hand sanitizer dispensers around campus. They continue to clean and disinfect classrooms and public spaces. Posters have been placed around campus to encourage proper hygiene and sanitization. Those who have traveled internationally, and have returned to the country after March 13, or who are displaying any flu-like symptoms, must remain home for a minimum of 14 days.

My question is not listed here. Where can I find additional information on COVID-19?

Please refer to the Public Health Agency of Canada for a complete list of COVID-19 frequently asked questions.

For the latest and most up-to-date information, see the Public Health Agency of Canada. You can also follow Canada’s Chief Public Health Officer, Dr. Theresa Tam, on Twitter at @CPHO_Canada.

Canadians traveling abroad are encouraged to consult the travel health notices on travel.gc.ca.

We encourage you to obtain COVID-19 information from trusted sources such as the public health authorities:

Student Information

Is the university closed?

The campus is currently closed to public; however, students will be welcome to join us for our Orientation Day on September 8, 2020. Students will need their student ID to enter the buildings.

Visitors to campus will need to arrange an appointment prior to arriving. Once inside, they will need to provide their name and contact information. All visitors will be required to follow Crandall University’s safety guidelines, including the wearing of a mask.

I live in residence; what are the guidelines?

Students living in Colburne House or Mitton Court will need to contact the Manager of Student Housing (crystal.knowles@crandallu.ca), for more information. Due to our safety guidelines for Fall 2020, spaces will be limited in Colburne House. Those still looking for accommodations are requested to contact the Manager of Student Housing to apply.

How will the university communicate with me if there are changes that affect my education?

Changes to the university’s operations are communicated in several ways, including the official Crandall University email system and Crandall’s social media accounts. The first point of notification will be through a university-wide email announcement. Please keep a close eye on your Crandall email for updates…make sure you have activated your Crandall University email account!

If you don’t have access to your Campus Login, please check your personal email, or contact helpdesk@crandallu.ca.

We are also trying to keep this website as up-to-date as possible. As the situation is changing rapidly, we ask that you check your Crandall email regularly.

I have flu-like symptoms; should I come to campus?

No. You should stay at home, contact 8-1-1, and follow their instructions.

I live in residence and think I may have flu-like symptoms; what should I do?

If you live in residence, please remain in your room and call 8-1-1 (Telecare) for further instruction. Please notify the Manager of Student Housing for more information.

What is self-isolation?

The Public Health Agency of Canada has guidelines about what self-isolation means and how to do it.

I traveled outside of Canada recently. Should I still come to campus?

Crandall follows the guidelines of the Public Health Agency of Canada. Please follow the guidelines listed.

If you have traveled internationally, you should self-isolate for 14 days. Please pay attention to the development of any flu-like symptoms.

I am experiencing anxiety or have other concerns related to COVID-19. What should I do?

We understand that news surrounding COVID-19 can create anxiety or concern. It is important to ensure that your understanding of developments is based on fact. The Public Health Agency of Canada should be your primary source of information.

At any time, you may also take advantage of Crandall’s keep.meSAFE program (iOS | Android) and speak to a counsellor any time of the day or night.

What is the status of my academic internship?

Please contact your internship advisor for more information.

Can I still register for classes?

Yes, students are welcome to register for their Fall 2020 courses. To request a phone registration appointment, please email registrar@crandallu.ca.

I will be attending Crandall University for the Fall semester; what do I need to know?

Crandall University continues to monitor the Covid-19 pandemic and will make decisions based on the advice of the Public Health Agency. Our priority is the health and safety of our current/future students, faculty, and staff.

International students enrolling in our Fall graduate courses will take part via distance learning in their home country, as long as they have a valid study permit or approval in principle to study in Canada. For more information, please contact international@crandallu.ca.

Undergraduate International students travelling to Canada for the Fall semester are requested to monitor all travel advisories. Only international students with valid study permits who have classes in-person will be permitted to come to Canada at this time, as per Canadian Immigration policy.

International graduate programs will be offered online for the Fall semester; therefore, international students will need to take these courses in their home country if they are not already in Canada.

I am currently in Grade 12. What do I need to know about enrolling at Crandall University this September?

  • Crandall is currently accepting students into the Arts, Business, and Science programs based on their first semester Grade 12 marks, along with some grade 11 courses where needed. We will also accept high school university preparatory classes from students who have completed the current academic year as either enrolled or for credit.
  • We also strongly recommend students interested in the Bachelor of Science program to complete their Grade 12 Biology and Grade 12 Chemistry, for credit, if available at their school.
  • Crandall will continue to be flexible where possible and adapt to changing circumstances to remove any barriers to completion of the application or registration process.

For more information about the application process, please contact admissions@crandallu.ca to speak with an Admissions Counsellor.

is there any support available for students who are struggling financially?

The Government of Canada has a variety of programs and new loan opportunities. For further information, please visit the Government of Canada website.

For more information or questions, please contact the Chair of the COVID-19 Advisory Group at: academic@crandallu.ca

Visit Crandall University

The best way to see all that Crandall University has to offer is to come for a campus tour. We can also customize a campus tour to your specific interests.

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